Not much is going our ways these days. Be sure Downton will. We are taking customer friendly to the next level. Your travel plans, your reservations - make it work your way.

The simplest way we can do this is by offering you free cancellations. So here you go, a sudden flight schedule change or a no-fly, feeling under the weather or just have to be there for an emergency. At least Downton is worry-free for you. Just cancel a day before for free.

Our doors are open for you all day, every day. Check in at your convenience, same as home. No need to wait for that refreshing shower or silencing that growl in the gut. Oh yes, patrons booking directly with us at downtonhotels.in will be given preferential treatment. 

So whistle your way through your stay, as we shine and sanitize our front desk, door handles, counters, lifts, lobbies - every nook and cranny of our lovingly crafted hotels.
Like manna of the olden, it is raining hand sanitisers all over Downton. Clean hands to pray, clean hands to play!

Namaste and thank you! 

Our highly skilled and drilled team will have your card or code ready upon arrival, maybe even before. Spray it before you say it. The front desk will be sprayed right in front of you, as you make your approach and again as you leave with a smile having checked in or settled your stay.

Travelling light is the new normal, but if you absolutely need assistance with your bags, we will have it delivered to your room in the safest manner possible. 

Although we want you to have the world, in your room, you will find the essentials, packed and sanitised, fresh for your use.

We have tried to make away with all the pens and papers, friendly voice notes to Siri and Alexa are the future in any case. But if you feel that itch to sketch, we have fantastic stationery standing by.

Every guest gets a pristine room on check-in, nothing changes on that front. But yes, we will do more, wiping down remotes, switches, handles and more, until they squeak under your fingers.

Want to witness our blazing cleanliness drive, invite our housekeeping into your space at your convenience and enjoy the sanitisation show. 

What’s new? Our large spread ensures safe social distancing in any case.

That said, we have created a whole new way of displaying the menu and ordering food at our bars, cafes and diners. Digital ordering via your device, signature Downton Tiffin Box servings so that you enjoy many, but less.
Glasses and cutlery wiped clean at the table for your peace of mind. Single-use condiments, automatic dispensers and more creative solutions are giving it a Start Trek feel!

As the saying goes in Downton, “The BCD of Food and Drink, A is what you will give us.” 

Smile from under the mask, your eyes will show it anyway.

With the creatives being constrained, the chains have been transformed by art! Stylish masks are the new normal. We would love to see you flaunt yours. If local bodies say PPEs, let us just do it peeps.
Handshakes are passe, Hand sanitisers are the in thing!
One, two, three… too many. Lifts and lobbies are going leaner.
The bubble just got real, let us be mindful of it and not poke into others.

If you’re not feeling well and are showing COVID-19 symptoms, please self-isolate. We’ll get in touch with appropriate health authorities to get you the care you need.